Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
CHCCS504B Mapping and Delivery Guide
Provide services to clients with complex needs
Version 1.0
Issue Date: May 2024
Qualification | - |
Unit of Competency | CHCCS504B - Provide services to clients with complex needs |
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Description | This unit describes the skills and knowledge required by community workers to provide services to people with complex needs | ||
Employability Skills | This unit contains Employability Skills | ||
Learning Outcomes and Application | This unit applies to workers in the community services sector who may be working with people who have complex and multiple needs Workers may include social housing workers, mental health workers, family violence workers, drug and/or alcohol (AOD) workers, disability workers, forced migrant workers and generalist support. | ||
Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. |
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Prerequisites/co-requisites | Not Applicable | ||
Competency Field |
Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
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Elements of Competency | Performance Criteria | |||||||
Element: Work with clients facing a range of issues |
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Element: mental health | ||||||||
Element: AOD | ||||||||
Element: imprisonment | ||||||||
Element: family violence | ||||||||
Element: homelessness | ||||||||
Element: child protection | ||||||||
Element: disability | ||||||||
Element: trauma/grief | ||||||||
Element: acquired brain injuries | ||||||||
Element: cultural issues |
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Element: access and equity to services in the wider social environment | ||||||||
Element: health | ||||||||
Element: cognitive/social | ||||||||
Element: personal safety |
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Element: Develop strategies to engage clients with one or more identified needs |
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Element: Assess and prioritise need |
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Element: Refer and follow up identified needs |
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